Richard, Erin

Associate Professor
Psychology, School of

Educational Background

B.S. in Psychology and English from Louisiana State University, 2000

M.A. in Industrial-Organizational Psychology from Louisiana State University, 2003

Ph.D. in Industrial-Organizational Psychology from Louisiana State University, 2006

Current Courses

Organizational Psychology (Graduate)

Emotions in the Workplace (Graduate)

Psychology of the Workplace (Undergraduate)

Research Methods and Statistics II (Undergraduate)

Professional Experience

Training design, delivery, and evaluation (particularly in the areas of emotion regulation/stress management, new manager training, and conflict management training)

Survey design and analysis (e.g., customer satisfaction surveys, assessments of employee job satisfaction, healthcare provider satisfaction surveys)

Cognitive task analysis

Additional Duties

Undergraduate Advisor

Editorial Board Member, Journal of Business and Psychology

Editorial Board Member, Organizational Behavior and Human Decision Processes

Current Research

Examining the perception of emotion in work-related email and other computer-mediated communication

Examining antecedents and consequences of cyberaggression at work

Examining leader strategies for managing employees' emotional reactions to work events

Examining the role of team member emotional characteristics in teamwork processes



Selected Publications

Kaloydis, F. M., & Richard, E. M. (In press). Sharing political and religious information on Facebook: Coworker reactions. Journal of Social Media in Society.

Diefendorff, J. M., Richard, E. M., Dinh, P. V. & LeNoble, C. (In Press). Action-state orientation at work: Dynamic effects in organizational contexts. In N. Baumann, M. Kazén, S. Koole, M. Quirin & T. Goschke (Eds.). A Festschrift to Julius Kuhl.

Richard, E. M., Phillips, C., & Alzaidalsharief, R. (2016). Supervisor empathy moderates the negative effects of customer injustice. In N. M. Ashkanasy, W. J. Zerbe, & C. E. J. Hartel (Eds.), Research on Emotion in Organizations (Vol. 12). Emerald Group Publishing Limited.

Richard, E. M., & Converse, P. (2016). An examination of within-person variance in contextual display rules and deviation from display rules. European Journal of Work and Organizational Psychology, 25(3), 412-429.

Richard, E. M., & McFadden, M. (2016). Saving face: Reactions to cultural norm violations in business request emails. Journal of Business and Psychology, 31(2), 307-321.

Trejo, B., Richard, E. M., van Driel, M., & McDonald, D. (2015). Cross-cultural competence: The role of emotion regulation ability and optimism. Military Psychology, 27(5), 276-286.

Blouin, N., Deaton, J., Richard, E. M., & Buza, P. (2014). Effects of stress on the perceived performance of collegiate aviators. Aviation Psychology and Applied Human Factors, 4(1), 40-49.

Richard, E. M., & Diefendorff, J. M. (2011). Self-regulation during a single performance episode: Mood-as-information in the absence of formal feedback. Organizational Behavior and Human Decision Processes, 115, 99-110.

Diefendorff, J. M., Richard, E. M., & Yang, J. (2008). Emotion regulation at work: Linking strategies to affective events and discrete emotions. Journal of Vocational Behavior, 73, 498-508.

Diefendorff, J. M., & Richard, E. M. (2008). Not all emotional display rules are created equal: Distinguishing between prescriptive and contextual display rules. In. N. M. Ashkanasy, & C. L. Cooper (Eds.). Research Companion to Emotion in Organizations. Northampton, MA: Edward Elgar.

Richard, E. M., Diefendorff, J. M., & Martin, J. H. (2006). Revisiting the within-person self-efficacy and performance relationship. Human Performance, 19, 67-87.

Diefendorff, J. M., Richard, E. M., & Croyle, M. H. (2006). Are emotional display rules formal job requirements? Examination of employee and supervisor perceptions. Journal of Occupational and Organizational Psychology, 79, 273-298.

Diefendorff, J. M., Richard, E. M., & Gosserand, R. (2006). Examination of Situational and Attitudinal Moderators of the Hesitation and Performance Relation. Personnel Psychology, 59, 365-393.

Slaughter, J., Richard, E. M., & Martin, J. H. (2006). Comparing the efficacy of policy-capturing weights and direct estimates for predicting job choice. Organizational Research Methods, 9, 285-314.

Diefendorff, J. M., & Richard, E. M. (2003). Antecedents and consequences of emotional display rule perceptions: Journal of Applied Psychology, 88, 284-294.