Holzer Health Center Help

Emergency?  Dial 911 or go to the closest emergency room - Holmes Regional Medical Center

Urgent?  Local after hour walk-in clinics

If you are ill and the Holzer Health Center is closed, we encourage the use of the off-campus Urgent Care associated with the school, Premier Urgent Care at 321-242-SICK(7425), 6300 N. Wickham Road, Suite 101, Melbourne, FL, 32940, where certain accommodations are made for students. They are open Monday through Friday from 8am to 7pm and Saturday and Sunday from 8 am to 5pm.

Premier Urgent Care Holiday hours are as follows:

New Years Eve-8:00 am-5:00 pm

New Years Day-Closed

Easter Day-Closed

Memorial Day-8:00 am-5:00 pm

July 4th-Closed

Labor Day-8:00 am-5:00 pm

Thanksgiving Day-Closed

Christmas Eve-8:00 am-12:00 pm

Christmas Day-Closed

When they are closed, or if you choose, you can go to any local Urgent Care Center in your insurance network. Your copay and costs will be much lower going to an In network provider. Please call them in advance to ensure they accept your insurance and are in network providers.  

No referrals are necessary with the student health insurance, but the Holzer Health Center will be happy to assist you in making an appointment with an outside provider or specialist.  If you have the Student Health Insurance, be sure to read the brochure to determine if a CLAIM FORM is required.

If you receive a referral or follow up appointment from the hospital please make sure that this provider is "In Network" and accepts your insurance. The hospital makes referrals regardless of your insurance network providers. Any questions or need assistance, please come to the Student Health Center.

Should I go to an Emergency Room or Urgent Care?

When to use the emergency room - adult

Whenever an illness or injury occurs, you need to decide how serious it is and how soon to get medical care. This will help you choose whether it is best to:

  • Go to the Holzer Health Center
  • Call 911
  • Go to an emergency department right away

It pays to think about the right place to go. Treatment in an emergency department can cost 2 to 3 times more than the same care in your doctor's office. Think about this and the other issues listed below when deciding. If you have Student Health Insurance and you seek medical care at a location other the the Health Center you will be charged your copay ($25.00 at Premier Urgent Care, $75.00 at any other in network Urgent Cares, or $250.00 for Emergency Room, unless you are admitted as an inpatient).

Visits at the Student Health Center by Registered Florida Tech Students are free, costs may be incurred if procedures, treatments, medications, lab work or x-rays are required. Some of these costs will be billed to your insurance.

Signs of an Emergency

How quickly do you need care? If a person or unborn baby could die or be permanently disabled, it is an emergency.

Call 911 to have the emergency team come to you right away if you cannot wait, such as for:

  • Choking
  • Stopped breathing
  • Head injury with passing out, fainting, or confusion
  • Injury to neck or spine, especially if there is loss of feeling or inability to move
  • Electric shock or lightning strike
  • Severe burn
  • Severe chest pain or pressure
  • Seizure that lasted 3 to 5 minutes

Go to an emergency department or call 911 for help for problems such as:

  • Trouble breathing
  • Passing out, fainting
  • Pain in the arm or jaw
  • Unusual or bad headache, especially if it started suddenly
  • Suddenly not able to speak, see, walk, or move
  • Suddenly weak or drooping on one side of the body
  • Dizziness or weakness that does not go away
  • Inhaled smoke or poisonous fumes
  • Sudden confusion
  • Heavy bleeding
  • Obvious deformity in a limb, especially if the bone is pushing through the skin
  • Deep wound
  • Serious burn
  • Coughing or throwing up blood
  • Severe pain anywhere on the body
  • Severe allergic reaction with trouble breathing, swelling, hives
  • High fever with headache and stiff neck
  • High fever that does not get better with medicine
  • Throwing up or loose stools that does not stop
  • Poisoning or overdose of drug or alcohol
  • Suicidal thoughts
  • Seizures

When to Go to an Urgent Care Clinic

When you have a problem, do not wait too long to get medical care. If your problem is not life threatening or risking disability, but you are concerned and you cannot get to the Health Center soon enough, go to an urgent care clinic.

The kinds of problems an urgent care clinic can deal with include:

  • Common illnesses, such as colds, the flu, earaches, sore throats, migraines, low-grade fevers, and limited rashes
  • Minor injuries, such as sprains, back pain, minor cuts and burns, minor broken bones, or minor eye injuries

If the Urgent Care assesses your illness or injury and determines it to be beyond the scope of out patient care, they will refer you to an emergency room

If You Are Not Sure, Talk to Someone

If you are not sure what to do, and you don't have one of the serious conditions listed above, call the Holzer Health Center. If the office is not open, your phone call will be forwarded to a medical provider. Describe your symptoms objectively including any pertinent past medical history. They will give you recommendations for when and where to go for care. No prescriptions or medication refills will be provided.

Prepare Now

Before you have a medical problem, learn what your choices are. Check the Student Health Center website for location of Urgent Care Centers  or your private health insurance company website for in network providers if you do not have the student health insurance. Put these telephone numbers in the memory of your phone:

  • The Student Health Center 321-674-8078
  • The closest emergency depatment - Holmes Regional Medical Center 321-434-7000
  • Urgent Care Clinic for Student Health Insurance Members 321-242-SICK (7425)
  • Other Urgent care clinics
  • On Campus Emergency 321-674-8111 

References

Medline 2014 Website: https://www.nlm.nih.gov/medlineplus/ency/patientinstructions/000593.htm

Agency for Healthcare Research and Quality. How to Use the Hospital Emergency Rooms Wisely. Last reviewed August 2008. Available at: www.ahrq.gov/news/columns/navigating-the-health-care-system/081908.html. Accessed October 27, 2014.

FAIR Health. Emergency Care vs. Urgent Care. Available at: fairhealthconsumer.org/reimbursementseries.php?id=19. Accessed October 27, 2014.