Master's in Quality Management

Master of Science
Classroom, Online, Off-site
Orlando, Virtual Site
2017-2018 Catalog
Major Code: 8409 Degree Awarded: Master of Science
Delivery Mode(s): Classroom, Online, Off-site Age Restriction: No
Admission Status: Graduate Location(s): Orlando, Virtual Site
Admission Materials: GMAT, GRE recommended  

The program provides key courses that enable participants to refine their experience and prior academic background to provide a holistic focus on the philosophy and methodology of quality management.

Admission Requirements

The applicant to the Master of Science in Quality Management program must have a bachelor's degree. However, the degree need not be in business administration. Students who are graduates from other fields, especially mathematics, science and engineering, are encouraged to apply. Students with an undergraduate business degree or courses may be able to waive up to six hours of the program prerequisites in the program based on an evaluation of their undergraduate academic transcripts. Prerequisite courses are required of a student whose undergraduate major is outside the business area or who has not previously completed the courses in these prerequisite areas. The exact number of needed prerequisite courses depends on courses completed during the student's undergraduate studies.

The GRE or GMAT may be required for admission evaluation purposes. General admission requirements and the process for applying are discussed in the Academic Overview section. Individuals who do not meet the stated requirements for regular admission may petition to take graduate courses for credit as a continuing education applicant.

The goal of the Master of Science in Quality Management is to prepare individuals for advanced leadership positions in the private, public and military sectors with specific skills and competencies in quality management.

Degree Requirements

The degree of Master of Science in Quality Management is conferred upon students who have successfully completed 33 credit hours of graduate coursework plus other course requirements as listed on the student's approved graduate program plan. Students without adequate undergraduate background will be required to complete all or part of the program prerequisites. Students may choose elective courses from those listed below.

Students with undergraduate credits for courses that they believe are equivalent to the program prerequisites should consult with their advisor concerning waiver of those prerequisites.

Program Prerequisite

Prerequisite is noncredit for this program.

  • MTH 1701 College Algebra
    Credit Hours: 3

    Real-number system; arithmetic operations with polynomials, special products and factoring; linear, fractional and quadratic equations; inequalities, exponents, radicals and absolute values; functions and graphs; and complex numbers, logarithms, logarithmic and exponential functions. Credit can only be applied toward business, communication, humanities, management, psychology or computer information systems degrees at Florida Tech.


    MTH 0111 or MTH 1011

    Passing grade on placement exam or prerequisite course

Note: Computer literacy is required as a prerequisite. It can be demonstrated by the applicant's undergraduate coursework, passing a proficiency examination offered by the extended studies department or by completing a suitable computer course.

Required Courses
  • ENM 5100 Quality Engineering
    Credit Hours: 3

    Principles and techniques for establishing quality goals, identification of customer needs and requirements, measurement of quality objectives and product/process engineering to improve system performance.

  • ENM 5200 Project Engineering
    Credit Hours: 3

    Principles of project management to design and develop products and services within budget, on time and to specification. Includes work planning, organization design, requirements analysis, project control and PERT/CPM.

  • MGT 5024 Production and Operations Management
    Credit Hours: 3

    Introduces the translation of product and service requirements into facilities, procedures and operating organizations. Includes product design, production alternatives, facilities location and layout, resource requirements planning and quality control.

  • MGT 5064 Cost and Economic Analysis
    Credit Hours: 3

    Covers cost effectiveness, trade-off analysis, system effectiveness model structure, criteria for evaluation of alternative systems, principles of cost accounting and cost estimating for system life cycle. Includes basic math for cost-effective analysis, computer tools for economic modeling and risk assessment.


    MGT 5006 

  • MGT 5065 Supply Chain Management
    Credit Hours: 3

    Combines lectures, class discussions on assigned topics and case analyses. Includes the role of SCM in the economy and organizations; customer service; SCM information systems; inventory management; managing materials flow and handling; transportation; warehousing; computerization and packaging issues; purchasing; global logistics; organizing for effective SCM; methods to control SCM performance; and implementing SCM strategy.

  • MGT 5088 Project and Program Risk Management
    Credit Hours: 3

    Systematically approaches risk management from project initiation to project planning, implementation, control and closeout. Discusses various techniques and models for qualitative/quantitative risk assessment and risk management in areas such as cost, schedule and outputs.


    MGT 5006, MGT 5017 

  • MGT 5093 Practicum of Quality Management
    Credit Hours: 3

    Formulates and applies the knowledge and skills of quality management principles and practices in an integrative fashion within a project environment. Requires a written quality project plan. Involves a significant research paper or challenging capstone project designed to demonstrate mastery over the complete curriculum.


    MGT 5024, MGT 5088, MGT 5131 

  • MGT 5131 Productivity Measurement and Improvement
    Credit Hours: 3

    Covers the productivity and quality improvement process, organizing for successful implementation of the Deming philosophy, organizational structure and implementing teams. Includes productivity, profit and quality, organizational anxieties, measurement problems, partial/total firm productivity, JIT and TQM.


    MGT 5006 

  • ORP 5042 Reliability, Availability and Maintainability
    Credit Hours: 3

    Discusses maintainability concepts relating to system effectiveness and support-system design. Includes basic mathematical concepts, design concepts and data analysis used in quantifying availability, maintainability and reliability as measures of operational readiness and system effectiveness.


    ORP 5041


     Select two courses:

  • MGT 5061 Systems and Logistics Support Management
    Credit Hours: 3

    Addresses the management of evolving systems. Emphasizes planning and support requirements of the system during its life cycle. Includes maintenance planning, physical distribution, manpower requirements, facilities and equipment needs, documentation, systems integration and other support requirements.

  • MGT 5211 Procurement and Contract Management
    Credit Hours: 3

    Overviews in depth the federal acquisition process and introduces the basic concepts, policies and procedures incident to government contracting through the FAR and supplementing directives.

  • ORP 5030 Decision Analysis
    Credit Hours: 3

    Covers normative models of decisions under certainty, risk and uncertainty; assessment of subjective probability and utility functions; Bayesian decision analysis and the value of information; influence diagrams; and descriptive aspects of decision making.

Total Credits Required: 33

*Serves as the capstone course for this program.